BS DD CEN/TS 15511:2008

BS DD CEN/TS 15511:2008

Postal services. Quality of service. Information available on postal services British Standards Institution / 30-Jun-2008 / 38 pages ISBN: 9780580569517

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Cross References:
EN ISO 9001
ISO 9001:2000
EN ISO 9004
ISO 9004:2000
ISO 3534-1:2006
ISO 10005
ISO 10007
ISO 19011
ISO 3534-2:2006
EN ISO 9000
ISO 9000:2005




Keywords: Postal services; Quality; Information; Consumer-supplier relations; Consumers; Measurement; Market research

Product Code(s): 30149869,30149869

This product references:ISO 9001:2000 - Quality management systems -- Requirements
ISO 10007:1995 - Quality management - Guidelines for configuration management
ISO 9000:2005 - Quality management systems - Fundamentals and vocabulary
ISO 3534-2:2006 - Statistics - Vocabulary and symbols - Part 2: Applied statistics
ISO 3534-1:2006 - Statistics - Vocabulary and symbols - Part 1: General statistical terms and terms used in probability
ISO 9004:2000 - Quality management systems -- Guidelines for performance improvements

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