BS EN 15838:2009

Cross References:
ISO IEC Guide 37
EN ISO 6385
ISO 6385:2004
EN ISO 9241
ISO 9000:2005
ISO 10003
ISO 10002
ISO 14025:2006
ISO/DIS 26000
BS 8477:2007


All current amendments available at time of purchase are included with the purchase of this document.



Keywords: Management; Consumers; Consumer-supplier relations; Information exchange; Communication processes; Communication skills; Consumer protection; Quality assurance; Organizations; Personnel; Training ; Job specification; Recruitment; Data processing; Measurement

Product Code(s): 30174499,30174499

This product references:ISO 9000:2005 - Quality management systems - Fundamentals and vocabulary
BS 8477:2007 - Code of practice for customer service
ISO 14025:2006 - Environmental labels and declarations - Type III environmental declarations - Principles and procedures
ISO 6385:2004 - Ergonomic principles in the design of work systems