BS 10003:2007
Cross References:
ISO 9000:2005
ISO 9001
ISO 9004:2000
ISO 10001
ISO 10002:2004
ISO 10015
ISO/IEC Guide 37
Keywords: Quality management; Management; Consumers; Consumer-supplier relations; Quality assurance systems; Information; Delivery; After-sales services; Consumer protection; Contracts; Civil law; Personnel
Product Code(s): 30169066,30169066
- This product references:ISO 9000:2005 - Quality management systems - Fundamentals and vocabulary
ISO 9004:2000 - Quality management systems -- Guidelines for performance improvements
ISO 10002:2004 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
This product referenced by:BS BIP 2222:2012 - Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
BS BIP 2211:2012 - Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
This product same asISO 10003:2007 - Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
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