BS ISO 11620:2008

Cross References:
ISO 2789:2006
ANSI/NISO Z39.7:2004
ISO 5127:2001
ISO 9000:2005


All current amendments available at time of purchase are included with the purchase of this document.



Keywords: Libraries; Information operations; Library and information science ; Performance; Performance testing; Quality assurance; Quality assurance systems; Management; Statistical methods of analysis; Data acquisition; Data handling; Records (documents); Documents; Costs ; Consumers

Product Code(s): 30096527,30096527

This product references:ISO 2789:2006 - Information and documentation - International library statistics
ISO 5127:2001 - Information and documentation - Vocabulary
ISO 9000:2005 - Quality management systems - Fundamentals and vocabulary
This product replaces:BS PD ISO/TR 20983:2003 - Information and documentation. Performance indicators for electronic library services
BS ISO 11620:1998 - Information and documentation. Library performance indicators
This product same asISO 11620:2008 - Information and documentation. Library performance indicators